Recently,my husband and I had a horrific experience at the Thousand Oaks location. We were seated by a loud obnoxious party. When explained we couldn’t even hear each other the server stated, he couldn’t control the clients. I said, you should have seated us upfront away from the party. We will never return to this location
I am very sorry to hear that had happen to you and your husband. They should have handled the situation differently. I will notify the owner and manager of the location about this incident and train the staff better in dealing with this type of situation. I’m very sorry once again, and hopefully we can give better service for you and your husband some time in the future if you do return to the thousand oaks location. Thank you for taking the time to bring this to our attention.
Recently,my husband and I had a horrific experience at the Thousand Oaks location. We were seated by a loud obnoxious party. When explained we couldn’t even hear each other the server stated, he couldn’t control the clients. I said, you should have seated us upfront away from the party. We will never return to this location
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Hello Barbara Sponsler,
I am very sorry to hear that had happen to you and your husband. They should have handled the situation differently. I will notify the owner and manager of the location about this incident and train the staff better in dealing with this type of situation. I’m very sorry once again, and hopefully we can give better service for you and your husband some time in the future if you do return to the thousand oaks location. Thank you for taking the time to bring this to our attention.
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